Robert Cromeans At NCA’s SalonLife’07
Robert Cromeans is known the world over as one of the industry’s most dynamic and inspiring platform artists/educators. During his “back by popular demand” stint on the 2007 SalonLife stage, he wowed the crowd once again with his unique style of engaging, real world “coaching.”
For a peak at Robert live and “unplugged,” take a look at this inspiring video clip - and stay tuned for more words of wisdom from the always enlightening master of salon life - Robert Cromeans.
If you cannot see the video above, click here.
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November 24th, 2007 at 8:24 am
Robert is right. Most salons drop the ball wen it comes to service.As an educator I have traveled around the country and when ever I get a chance I will visit a saoln. It amazes me the way salon professionals treat the client. Get them in the chair and get them out asap, nthe whole while talking about nothing but what happened lasrt night or what Susie did or… The businesses that make it arre the ones that allow the client to have a salon experience that is cwentered around their pleasures not the stylist.
December 31st, 2007 at 6:47 pm
That is true. Every salon I have worked in,it was aways about the stylist ,not the customer,however,when you are being pushed by owners to make more money in a short period of time it is not easy to give the customer service you want to give with a nagging boss.
January 5th, 2008 at 4:14 pm
Janis, out of curiousity, how long are your appoitments with each client (for a cut/style for example). Do you double book?